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- Become an alliance partner

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Operations Article Member Engagement Compliance Membership Cybersecurity & Fraud Protection Finance Loans Case Study Webinar ADVANTAGE Data & Analytics TraceSecurity Carefull Agility Recovery Infographic Resource Guide Illuma Nasdaq Verafin Envisant Constant Market Share Prisma Campaigns Deposits Sharetec NewtekOne Eltropy Wealth Management Wipfli Arkatechture CSS Finalytics.ai CNote Debbie Eko Goalsetter InterLutions White Paper Casap MessagePay Peacefully Podcast Report Amazon Business Ranqx SilverSky Sparrow Strivve

Illuma-team

The Voice Authentication Journey for Illuma

By Milind Borkar, Illuma

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dort-financial

Dort Financial Credit Union Improves Upsells, Cuts Escalations 50%, and Ends Agent Attrition With Voice Authentication Technology

By Illuma

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financial-plus-cu

Financial Plus Credit Union Cuts Authentication Time 93% and AHT 14% With Voice Biometrics

By Illuma

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smiling call center representatives

What If Credit Union Call Centers Had Extra Time on Every Call?

By Milind Borkar, Illuma

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fraudster typing on a laptop

Latest Fraud Trends Hitting the Banking Sector

By Milind Borkar, Illuma

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call center employees taking phone calls

Enhancing Banking Call Center Fraud Prevention With Voice Biometrics

By Milind Borkar, Illuma

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abstract image showing employee id and digital pen

Frictionless Authentication Using Passive Voice Biometrics in Banking Call Centers

By Milind Borkar, Illuma

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people looking at a helpdesk screen on a laptop

Can You Use Passive Voice Authentication for More Secure Helpdesk Calls?

By Milind Borkar, Illuma

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WyHy FCU exterior shot

WyHy Federal Credit Union Reduces Verification Time 83% and Cuts Abandon Rate 50%

By Milind Borkar, Founder/CEO, Illuma

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CUNA Strategic Services connects credit unions to innovative, industry-specific solutions that help drive membership growth and operational excellence at an attractive price.

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