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CUNA and NAFCU are now America’s Credit Unions,
a unified voice for the credit union industry.

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Your entryway to the credit union’s ecosystem of innovation

From the newest products to tried-and-true solutions, CUNA Strategic Services connects credit unions and leagues to the industry’s top solution providers. Our alliances drive membership, grow revenue, promote operational excellence and foster collaboration.

Helping credit unions thrive

At CUNA Strategic Services, we proudly work with alliance providers that check all the boxes: Solutions that boost bottom lines. Systems and services that solve problems. Products that bring peace of mind and enhance relationships. When credit union pros need new solutions, better ways of doing things today or a plan for the future, they start here.

Free Webinars

free webinar

Credit Unions’ Top Challenges: Strategies for Enhancing Service, Efficiency, and Growth

ADVANTAGE

March 26, 2025

Hear real-world examples of how credit unions are improving efficiency, reducing costs, and protecting non-interest income through compliant, consumer-first overdraft programs, strategic vendor contract management, and technology optimization.

Latest Resources

on-demand webinar

Measure Your MAC: Member Acquisition Cost

Debbie

March 05, 2025

Discover industry benchmarks – from the average member acquisition cost for the top 100 credit unions, as well as survey data from over 50 credit union executives, covering their marketing budgets, channel breakdown, and growth strategy.

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Evolving Overdraft Services to Strengthen Member Trust

ADVANTAGE

February 25, 2025

Your overdraft strategy should do more than cover shortfalls – it must also build confidence in your credit union. Find out how to evolve your program for greater transparency and member satisfaction.

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Get Some R&R in 2025 – See How Loan Automation Pays Off

Constant

February 25, 2025

Get the benefits of “Revenue & Retention” with loan management self-service that automatically generates loan and protection digital offers.

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Why Credit Unions Struggle to Identify First-Party Fraud – And How to Fix It

Casap

February 25, 2025

Credit unions are losing the fight against first-party fraud – outdated systems and blind spots are costing them millions. Here’s what’s holding them back and how they can turn the tide.

on-demand webinar

Data-Driven Strategies to Grow Accounts, Lower Costs and Expand Market Share

ADVANTAGE

February 25, 2025

Learn how to attract the right prospects that align with your mission and vision, reduce the cost of acquisition, and strengthen account holder retention and loyalty.

on-demand webinar

Overdraft Outlook 2025: Compliance, Consumer Expectations and Opportunities

ADVANTAGE

February 24, 2025

Learn how to adapt to evolving regulatory expectations but also thrive in a competitive landscape, all while focusing on delivering responsible, consumer-first services that support both compliance and revenue goals.

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Five Fraud Trends to Watch Out for in 2025

Carefull

February 20, 2025

With fraud losses hit a staggering $158 billion in 2024, and with social engineering scams, AI-driven fraud, and data breaches on the rise, it’s more important than ever to enhance member protections.

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Navigating the Balance: Integrating human touch with technology

Prisma Campaigns

February 20, 2025

How can credit unions strike a balance between providing fast, efficient service and maintaining a personal, empathetic connection with members?

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The Hidden Costs of Poor Dispute Management: How credit unions can protect revenue and member trust

Casap

February 20, 2025

Hidden inefficiencies in dispute management quietly drain revenue – learn how credit unions can stop the leak and protect member trust.

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How Merck Employees Federal Credit Union is Fighting Elder Fraud and Scams With Carefull

Carefull

February 18, 2025

We sat down with Paul Gentile, CEO of MEFCU, to discuss why the credit union made this move, why now, and how it aligns with its mission to protect and serve its members.

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Three Ways Credit Unions Can Deliver Personalized Digital Journeys

Finalytics.ai

February 13, 2025

Discover how personalized journey orchestration can drive measurable growth for your credit union.

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Introducing the Risk Rating Feature for Illuma Shield

Illuma

February 07, 2025

Learn how a new feature in Illuma's voice authentication software provides a risk rating for calls.

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Understanding NCUA’s Guidance on Overdraft and NSF Fees

ADVANTAGE

February 06, 2025

The call to eliminate harmful practices and reduce consumer costs

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Beyond the Bottom Line: Unlocking the hidden value of investment platforms for credit unions

Eko

February 05, 2025

In the pursuit of financial strength and sustainability, credit unions must adopt a holistic approach to revenue generation.

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Nine Ways a Cloud-Based Solution Can Improve Credit Union Operations

Sharetec

February 05, 2025

In the pursuit of financial strength and sustainability, credit unions must adopt a holistic approach to revenue generation.

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Break Free From Legacy Systems and Upgrade Your Core

ADVANTAGE

January 30, 2025

Ready to upgrade your core processor but unsure where to start? Learn the essential steps to streamline your transition and future-proof your operations.