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Operations Article Compliance Member Engagement Cybersecurity & Fraud Protection Membership Finance Loans Case Study Webinar ADVANTAGE TraceSecurity Carefull Data & Analytics Agility Recovery Illuma Infographic Resource Guide Market Share Nasdaq Verafin Deposits Eltropy Envisant Constant CSS NewtekOne Prisma Campaigns Sharetec Wealth Management Wipfli Finalytics.ai CNote Debbie Eko InterLutions Casap Goalsetter Homethrive MessagePay White Paper Podcast Report Strivve Amazon Business Ranqx Sparrow

WyHy FCU exterior shot

WyHy Federal Credit Union Reduces Verification Time 83% and Cuts Abandon Rate 50%

By Milind Borkar, Founder/CEO, Illuma

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unhappy call center rep

Why Your Contact Center May Be at Greater Risk in 2025-26

By Milind Borkar, Illuma

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AI’s Growing Threat to Digital Channels

By Milind Borkar, Illuma

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call center employees talking on headphones and looking at computer screens

Call Center Fraud Is Rising – Here’s How to Fight Back

By Milind Borkar, Illuma

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Silent Security: How passive voice biometrics defends against fraud

By Milind Borkar, Illuma

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voice sound wave

Credit Union Contact Centers Are Under Attack – Is Yours Protected?

By Illuma

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Fed’s Michael Barr Urges Financial Institutions to Combat Deepfakes With Advanced AI

By Milind Borkar, Illuma

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AI-Powered Voice Biometrics: The Key weapon in the fraud war

By Milind Borkar, Illuma

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call-center

Why Knowledge-Based Authentication Solutions Are Failing…and What’s Next

By Milind Borkar, Illuma

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banking-voice-biometrics-call-center-fraud-prevention

Your Call Center Is Protected With Voice Biometrics. What’s Next?

By Milind Borkar, Illuma

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