About
Solutions
Resources
Connect
- General inquiries
- Become an alliance provider

About
Solutions
Resources
Connect
- General inquiries
- Become an alliance provider

Content

Operations Article Cybersecurity & Fraud Protection Compliance Member Engagement Membership Finance TraceSecurity Carefull Case Study Loans Webinar ADVANTAGE Data & Analytics Agility Recovery Market Share Deposits Illuma Eltropy Wipfli Finalytics.ai Nasdaq Verafin Resource Guide CSS Envisant Infographic Wealth Management CNote Homethrive NewtekOne Eko Podcast Sharetec Video Strivve Constant InterLutions White Paper Report Casap MessagePay Goalsetter HuLoop Sparrow Amazon Business SilverSky

ai and digital channels abstract overlay

AI’s Growing Threat to Digital Channels

By Milind Borkar, Illuma

Picture of Illuma

call center employees talking on headphones and looking at computer screens

Call Center Fraud Is Rising – Here’s How to Fight Back

By Milind Borkar, Illuma

Picture of Illuma

security shield

Silent Security: How passive voice biometrics defends against fraud

By Milind Borkar, Illuma

Picture of Illuma

voice sound wave

Credit Union Contact Centers Are Under Attack – Is Yours Protected?

By Illuma

Picture of Illuma

multi-colored data graphic imposed over a woman's face

Fed’s Michael Barr Urges Financial Institutions to Combat Deepfakes With Advanced AI

By Milind Borkar, Illuma

Picture of Illuma

cyber-criminal

AI-Powered Voice Biometrics: The Key weapon in the fraud war

By Milind Borkar, Illuma

Picture of Illuma

call-center

Why Knowledge-Based Authentication Solutions Are Failing…and What’s Next

By Milind Borkar, Illuma

Picture of Illuma

banking-voice-biometrics-call-center-fraud-prevention

Your Call Center Is Protected With Voice Biometrics. What’s Next?

By Milind Borkar, Illuma

Picture of Illuma

contact-center-fraud-red-flag

Introducing the Risk Rating Feature for Illuma Shield

By Milind Borkar, Illuma

Picture of Illuma

generative_ai

The Intersection of AI, Voice Biometrics, and Call Center Fraud Risk

By Milind Borkar, Illuma

Picture of Illuma

1 2 3

CUNA Strategic Services connects credit unions to innovative, industry-specific solutions that help drive membership growth and operational excellence at an attractive price.

Get in Touch

General Inquiries

Become an Alliance Provider

Our Solutions

Grow Your Credit Union

Strengthen Security

Improve Operations

Who We Are

What We Believe

Disclosures

ADA Compliance Notice & Legal

© 2026 CUNA Strategic Services, Inc. All rights reserved.