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Resources
Connect
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- Become an alliance partner

Content

Operations Article Member Engagement Compliance Cybersecurity & Fraud Protection Membership Finance Loans Webinar Case Study ADVANTAGE TraceSecurity Carefull Data & Analytics Agility Recovery Illuma Infographic Resource Guide Market Share Eltropy Nasdaq Verafin Deposits Envisant Wealth Management Constant Wipfli CSS Finalytics.ai NewtekOne Prisma Campaigns Sharetec CNote Debbie Eko Casap InterLutions Goalsetter Homethrive MessagePay Strivve White Paper Podcast Report Amazon Business Arkatechture Ranqx Sparrow

banking-voice-biometrics-call-center-fraud-prevention

Your Call Center Is Protected With Voice Biometrics. What’s Next?

By Milind Borkar, Illuma

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contact-center-fraud-red-flag

Introducing the Risk Rating Feature for Illuma Shield

By Milind Borkar, Illuma

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generative_ai

The Intersection of AI, Voice Biometrics, and Call Center Fraud Risk

By Milind Borkar, Illuma

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Illuma-team

The Voice Authentication Journey for Illuma

By Milind Borkar, Illuma

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dort-financial

Dort Financial Credit Union Improves Upsells, Cuts Escalations 50%, and Ends Agent Attrition With Voice Authentication Technology

By Illuma

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financial-plus-cu

Financial Plus Credit Union Cuts Authentication Time 93% and AHT 14% With Voice Biometrics

By Illuma

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smiling call center representatives

What If Credit Union Call Centers Had Extra Time on Every Call?

By Milind Borkar, Illuma

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css-webinar-series-2024

CSS Webinar Series: Safeguarding Your Credit Union’s Future (Beating Fraudsters at Their Own Game)

A free webinar brought to you by CUNA Strategic Services, Carefull, Illuma, and Nasdaq Verafin

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CUNA Strategic Services

fraudster typing on a laptop

Latest Fraud Trends Hitting the Banking Sector

By Milind Borkar, Illuma

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call center employees taking phone calls

Enhancing Banking Call Center Fraud Prevention With Voice Biometrics

By Milind Borkar, Illuma

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CUNA Strategic Services connects credit unions to innovative, industry-specific solutions that help drive membership growth and operational excellence at an attractive price.

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