Protecting Members, Preserving Trust: Why MEFCU partnered with Carefull to stop financial fraud

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By Carefull

Fraud is escalating at an alarming rate, and credit unions are on the front lines of protecting their members – especially older members, who hold nearly 2/3 of U.S. deposits.

Merck Employees Federal Credit Union (MEFCU) recognized the urgency of this challenge and took immediate action by partnering with Carefull, a financial safety platform designed to detect fraud, scams, and financial mistakes before they cause harm.

Within days of launching Carefull, 500 members signed up – proving just how critical this solution is.

"Building trust is at the heart of credit union operations, and our members expect us to act in their best interests. By integrating advanced fraud protections with Carefull and ensuring members have access to real-time alerts and monitoring, we reinforce that trust."

Paul Gentile, CEO, MEFCU

Connect with Carefull to learn more.

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Carefull

Carefull is a PRT (protect/retain/transfer) service for credit unions purpose-built to protect older members, retain deposits, and bridge to the next generation ahead of wealth transfer. It is the first and only digital platform designed to help credit unions protect the daily finances of seniors while assisting the adult children who often support them.

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