Prepared for Anything: How Meriwest CU kept serving members with Agility
When an unexpected disruption threatens a financial institution, the stakes are high. Members rely on consistent access to their money, their accounts, and their community branch. For Meriwest Credit Union, ensuring that continuity was non-negotiable.
That’s where Agility Recovery stepped in. Eric, a recovery engineer at Agility Recovery, explains the mission simply as "We make sure businesses stay open by deploying mobile recovery units, generator power, data connectivity, and everything needed to keep operations running."
For Meriwest, that meant something tangible: staying open for members, even when their primary facility was inaccessible.
Key takeaways include:
Agility deployed a Mobile Recovery Center customized for MeriWest’s operations. Walking inside feels like stepping into a fully functional branch office:
- Member Experience: The layout mirrored an in-branch environment, allowing members to interact with staff just as they normally would.
- Teller Stations: Two fully equipped teller windows allowed staff to process daily transactions.
- Connectivity and Power: Generator backup and secured data connections ensured real-time access to member accounts.
Connect with Agility Recovery to learn more.
