CUNA is now America’s Credit Unions. A stronger voice to advance the credit union industry.
March 22, 2024
A free webinar brought to you by CUNA Strategic Services and Constant.
Featured Speaker: RuthAnn Riggs, Constant
With delinquency on the rise, it’s more important than ever to help members stay out of collections. Throughout RuthAnn Riggs' 20-year career in financial services, she’s been passionate about doing just that. With experience managing collections departments at large and small organizations, RuthAnn has been successful in transforming the loss mitigation experience for borrowers and staff.
During this session, Riggs will share best practices about what steps credit unions can take to set up fair and equitable hardship assistance programs and make them widely available to credit union members while mitigating credit risk.
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Constant's executives, experienced in managing billions in retail debt, grew frustrated with legacy core system constraints and manual operations. They boldly transitioned loan servicing from manual to digital self-service, reshaping the operations landscape. Constant’s mission is to empower members to self-serve online and help credit unions grow through meaningful interactions with their members.