Navigating Disputes at Scale

By

By Casap

While disputes and first-party fraud become more common & complex, many credit unions are stuck working in outdated systems that don’t communicate. In this webinar, Casap CEO Shanthi Shanmugam shares how teams are automating dispute resolution, improving member experience, and reducing fraud by over 50%.

 

 
Picture of Casap

Casap

Casap integrates with financial institutions' existing systems and uses its AI platform to automate payment disputes and prevent first-party fraud. It supports various transaction types, including card payments, digital payments, EFT, ATM, check, and ACH, ensuring seamless compatibility with banks, credit unions, and fintechs. The platform's built-in regulatory expertise and network integrations enable it to intelligently analyze evidence, predict outcomes, and automate key actions such as issuing credits and filing chargebacks.

Author

Recommended For You