By MessagePay
MessagePay allowed Los Angeles FCU members to transact loan payments via SMS, removing the need for employee assistance and logging into an account. This proactive approach led to significant shifts in loan payments, delinquency rates, call center stress, and member trust and loyalty at LAFCU.
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MessagePay provides a modern, streamlined payment platform for modern members. By implementing the MessagePay solution, credit unions can offer their members a simple, convenient alternative to loan payments, account funding and more. MessagePay provides access to customized payment reminders and easy, two-tap payments via the SMS service on a member’s mobile device. MessagePay also provides payments over the phone and web and supports multiple payments methods. Fast, easy, and secure payments for members wherever they may be.
