What we believe

COMMITTED TO THE CREDIT UNION SYSTEM

A pathfinder for credit unions.

CUNA Strategic Services is a pathfinder for credit unions, helping them navigate an increasingly complex fintech ecosystem to identify and implement the technology that most effectively meets their needs.

Born out of the system we serve, we are rooted in the cooperative movement and committed to its long-term sustainability. This enables us to offer more than just connections. Instead, we tailor each credit union’s journeys to align with its unique mission, delivering solutions that address today’s challenges – and anticipate tomorrow’s.

OUR PURPOSE

Why we exist.

To encourage, enable and activate the U.S. credit union system’s digital and organizational evolution, providing a pathway to long-term sustainable growth.

OUR PROMISE

What we exist to do.

We exist to educate the credit union system on what is possible and connect it with the most essential providers to deliver sustainable growth for credit unions and meaningful impact for their members.

OUR PRINCIPLES

How we uniquesly deliver our vision.

To encourage, enable and activate the U.S. credit union system’s digital and organizational evolution, providing a pathway to long-term sustainable growth.

Navigating Complexities:
We exist to educate the credit union system on what is possible and connect it with the most essential partners to deliver sustainable growth for credit unions and meaningful impact for their members.
Relentless discovery:
We don’t just react to change – we force it. We operate on the bleeding edge, challenging fintech to innovate while inspiring credit unions to embrace new opportunities.
Honoring the system:
We embody the cooperative principles; emphasizing strong, collaborative relationships between leagues, credit unions, and fintech that positively influence members’ lives.
Tailored innovation:
We know that every credit union’s needs are as unique as the members they serve, so we deliver customized solutions that propel each institution toward long-term growth.

OUR VALUES

How we make our decisions.

Mission-first:
We lead with integrity and wisdom, ensuring that every decision supports the long-term interests of credit unions and their members.
Cooperation and collaboration:
We understand that progress is a group effort, so we relentlessly pursue providers that can enhance and support the credit union system.
Open and honest:
We own our mistakes, embrace our opportunities, and always provide clear, honest communications-even when it hurts to do so.
Tangible impact:
We focus on delivering real-world results, pushing the boundaries of what’s possible but always prioritizing impact over ideas.

We exist to educate the credit union system on what is possible and connect it with the most essential providers to deliver sustainable growth for credit unions and meaningful impact for their members.