Aging, AI, and the New Fraud Frontier: How credit unions can protect their most vulnerable members

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A free webinar brought to you by CUNA Strategic Services, Carefull, and Nasdaq Verafin

Speakers: Barb Lowman, President, CSS; Corey Lynch, Director of Sales Communication and Product Liaison, Nasdaq Verafin; and Todd Wascom, VP of Sales, Carefull

Elder fraud is escalating rapidly as scams grow more sophisticated and increasingly exploit behavioral vulnerabilities rather than isolated transactions. Nasdaq Verafin and Carefull highlight how a multi-layered approach, combining real-time detection, proactive behavioral monitoring, cross-industry collaboration, and empathetic member education, is now essential.

Watch this session to hear CSS President Barb Lowman, Carefull VP of Sales Todd Wascom, and Nasdaq Verafin Director of Sales Communication and Product Liaison Cory Lynch as they explore protecting seniors in the era of AI-driven fraud and how credit unions can present a unified defense. With AI accelerating both criminal activity and prevention capabilities, credit unions must evolve their strategies to detect early behavior change, reduce shame-driven underreporting, and empower older members while preserving their independence.

Key takeaways include:

  • Elder fraud is rising sharply, with sophisticated scams, cognitive decline, and lack of consistent reporting enabling global criminal enterprises to operate with impunity

  • Scams now target behavior, not just transactions – criminals groom victims over weeks or months, making early detection through behavioral monitoring critical

  • A layered, collaborative defense is no longer optional: Verafin’s real-time reactive analysis and Carefull’s proactive member-facing monitoring work best when combined with partnerships across NGOs, academia, and the broader financial ecosystem

  • AI increases both threat and opportunity – fraudsters scale personalized scams with AI, so credit unions must adopt AI-driven early warning systems to protect members before financial loss occurs

Connect with Carefull and Nasdaq Verafin to learn more.

 

 
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CUNA Strategic Services

CUNA Strategic Services connects credit unions to innovative, industry-specific solutions that help drive membership growth and operational excellence at an attractive price.

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