Casap

STRENGTHENING CREDIT UNION ANTI-FRAUD MEASURES

Safeguard your credit union’s financial integrity. Improve member service.

Casap’s platform automates payment disputes and first-party fraud prevention for multiple transaction types, including card and digital payments, EFT, ATM, check, and ACH.

The platform's built-in regulatory expertise and network integrations enable it to intelligently analyze evidence, predict outcomes, and automate key actions such as issuing credits and filing chargebacks.

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HOW DEBBIE DRIVES MEMBERSHIP

Rewarding smart financial behaviors, connecting Gen Z with credit unions.

Debbie is an online platform that primarily helps younger consumers build smart financial behaviors. Every time a Debbie user reaches a financial milestone, they receive a cash reward that can only be accessed through a credit union account. The platform streamlines membership applications to unlock those rewards, bringing instant deposits and members to your credit union.

CASAP SOLUTION

Automate disputes at scale.

Casap

Simplify and shorten the dispute lifecycle with Casap. The platform analyzes transaction data, predicts outcomes, and automates resolution processes, supporting frontline call centers, back-office operations, and fraud and risk management teams.

PROVEN SOLUTIONS

Casap in action

<60 Days
Go live with fully automated payments disputes in less than 60 days.
50%
Reduce dispute costs by up to 50%.
1 in 3
Automatically resolve a third of your disputes caseload.
“I can get through more cases and focus on the trickier ones.”

- A credit union operations leader

THE RIGHT SOLUTION FOR YOUR CREDIT UNION

A copilot and collaboration platform to automate disputes, reduce fraud loss.

Casap delivers tailored fraud prevention and dispute automation solutions designed specifically for credit unions. The AI-driven first-party fraud score identifies suspicious claims early, reducing losses and optimizing recovery. Credit unions will also benefit from:

  • Automated dispute handling
  • Reduced workflows
  • Greater accuracy in dispute resolutions, ensuring regulatory compliance and reduced financial losses
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