By Casap
If disputes or first-party fraud are challenges for you, this case study is worth a look.
Learn how MidSouth Community FCU used Casap to take control of their dispute process, cut fraud losses by 51%, and lower cost per dispute by over 90%. By automating intake and tracking, their small team stopped wasting time on manual entry and started focusing on fraud detection and member support.
Casap integrates with financial institutions' existing systems and uses its AI platform to automate payment disputes and prevent first-party fraud. It supports various transaction types, including card payments, digital payments, EFT, ATM, check, and ACH, ensuring seamless compatibility with banks, credit unions, and fintechs. The platform's built-in regulatory expertise and network integrations enable it to intelligently analyze evidence, predict outcomes, and automate key actions such as issuing credits and filing chargebacks.
