Fibre Federal Flips Script on HR Communications With Eltropy

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By Eltropy

Handling employee sick calls and leave requests can be a complex challenge, especially with varying regulations and manual calling processes. Fibre Federal Credit Union transformed its HR communications by adopting Eltropy Texting to dramatically reduce response times and improve documentation accuracy. This shift not only streamlined operations but also enhanced staff flexibility and employee experience.

In this case study, you’ll learn how Fibre Federal tackled the HR communication chaos by leveraging Texting to simplify absence reporting, maintain compliance, and protect sensitive information. Discover the measurable impact of this solution – from 95% faster response times to stronger employee satisfaction – and how it’s enabling Fibre Federal to extend its communication capabilities across HR functions.

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Eltropy

Eltropy is the leading digital conversations platform for community financial institutions (CFIs). Its AI-driven communication tools empower CFIs to communicate, automate, improve operations and engagement, and increase productivity across the institution – all while maintaining the highest standards of security and compliance. Using Eltropy's platform, CFIs can connect with their consumers anytime, anywhere via text, video, secure chat, co-browsing, screen sharing, and chatbot technology – all integrated into a single platform.

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