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  • By Authors: illuma
  • Available Posts: 0
  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

2 minute read

Illuma

AI-Powered Voice Biometrics: The Key weapon in the fraud war

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

6 minute read

Illuma

Why Knowledge-Based Authentication Solutions Are Failing…and What’s Next

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

3 minute read

Illuma

Your Call Center Is Protected With Voice Biometrics. What’s Next?

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

4 minute read

Illuma

Introducing the Risk Rating Feature for Illuma Shield

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

5 minute read

Illuma

The Intersection of AI, Voice Biometrics, and Call Center Fraud Risk

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

5 minute read

Illuma

The Voice Authentication Journey for Illuma

By Milind Borkar, Illuma

  • Operations
  • Illuma
  • Case Study
  • Cybersecurity & Fraud Protection

1 minute read

Illuma

Dort Financial Credit Union Improves Upsells, Cuts Escalations 50%, and Ends Agent Attrition With Voice Authentication Technology

By Illuma

  • Operations
  • Illuma
  • Case Study
  • Cybersecurity & Fraud Protection

1 minute read

Illuma

Financial Plus Credit Union Cuts Authentication Time 93% and AHT 14% With Voice Biometrics

By Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

3 minute read

Illuma

What If Credit Union Call Centers Had Extra Time on Every Call?

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Compliance
  • Cybersecurity & Fraud Protection

4 minute read

Illuma

Latest Fraud Trends Hitting the Banking Sector

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

4 minute read

Illuma

Enhancing Banking Call Center Fraud Prevention With Voice Biometrics

By Milind Borkar, Illuma

  • Article
  • Operations
  • Illuma
  • Cybersecurity & Fraud Protection

3 minute read

Illuma

Frictionless Authentication Using Passive Voice Biometrics in Banking Call Centers

By Milind Borkar, Illuma