Protect Your Members From the Latest Money Mule Scams

By Becky Ross, Head of Marketing, Carefull

Scammers are always looking for new ways to move stolen money. One of the fastest-growing tactics is recruiting everyday people to help – often without them even realizing it. A money mule is someone who transfers or moves money on behalf of someone else, often without realizing the money was stolen. Criminals use money mules to hide the trail of their illegal profits, making it harder for law enforcement to track them down.

Scammers may convince you that you’re helping with a job, assisting a friend, or protecting your finances. In reality, you’re being used to launder money, a crime that can put your savings, credit, and reputation at risk.

How Money Mule Scams Work

Scammers trick people into moving stolen money by making it seem like a harmless favor, a legitimate job, or even an act of love. Here’s how the scheme typically unfolds:

Step 1: The Initial Contact

The approach can come through many channels, job postings, social media messages, emails, texts, or dating profiles. The message usually looks professional or personal, with promises of easy tasks and quick pay.

• Example (job ad): “Work from home! No experience required. Just process payments and keep a commission.”
• Example (romance): “I need your help moving money for my business deal. You’re the only one I trust.”

Step 2: Building Urgency and Trust

Scammers pose as employers, romantic partners, or even government or bank officials. They insist their request is urgent, routine, and perfectly safe. Victims often feel pressure to act quickly before they have time to question it.

• Example (fake official): “You must move the money now or your prize will be forfeited.”

Step 3: The Money Movement Request

Once trust is established, you’re asked to use your personal bank account, or open a new one, to receive funds. From there, you’re directed to forward the money through hard-to-trace methods such as:

• Wire transfers or Zelle
• Cashier’s checks or money orders
• Cryptocurrency exchanges or ATMs
• Prepaid debit cards or gift cards
• Money service businesses or cash shipments
• Example: “Deposit this check, keep $500 for yourself, and send the rest through Zelle to my supplier.”

Step 4: Fast Layering

You’re instructed to move the money immediately and may be told to keep a small “commission” for your help. This rapid movement through multiple accounts and payment methods erases the money trail. The criminals disappear, while your account and name are left connected to the crime.

• Example: A scammer deposits stolen funds into your account Friday afternoon, then pressures you to withdraw and wire them before the bank can flag the transaction.

Types of Money Mules

Scammers use people in different ways. Money mules typically fall into three categories:

• Unwitting mules: People who genuinely don’t know they are part of a scam. For example, someone who thinks they’re doing legitimate work or helping a new friend.
• Witting mules: People who might suspect something is off but continue anyway, often because they need money or are persuaded by the scammer.
• Complicit mules: People who knowingly help criminals move money in exchange for payment.

Most people fall into the first two categories – they are tricked or manipulated into becoming money mules

What to Do If You’ve Been Targeted or Involved

If you think you may have been recruited as a money mule, act quickly:

• Stop all communication with the person or organization immediately. Scammers are persuasive; continuing to talk with them only gives them more chances to pull you back in or concoct new lies.
• Stop transfers. Don’t send any more money or packages. If you’ve deposited a check, alert your bank it may be fraudulent and ask them to stop the check.
• Save evidence. Keep messages, receipts, and any instructions you received. Do not delete them, even if they’re embarrassing. This information will be extremely helpful to law enforcement in investigating and possibly catching the perpetrators. It also can demonstrate that you were acting under false pretenses if there’s any question of your involvement. Take screenshots if needed and keep them in a safe place.
• Notify your bank. Contact your bank’s fraud department right away to secure your accounts.
• Report it. File a report with the FBI’s Internet Crime Complaint Center at ic3.gov, and if you feel in immediate danger (say, the scammers threatened you), don’t hesitate to call 911. Additionally, you can notify your state attorney general’s office – many states have consumer protection or elder fraud units that track these scams. It’s understandable to feel embarrassed, but law enforcement’s priority is stopping the criminals, not blaming victims. By reporting, you might help prevent others from being victimized.
• Talk to someone you trust. Scammers often demand secrecy; breaking that silence is the fastest way to get help.

Carefull provides account, credit, and identity monitoring to help catch unusual transactions before they spiral into fraud, including the money mule schemes. With the ScamCheck tool, you can quickly upload or describe a suspicious message and find out if it’s likely a scam.

Connect with Carefull today to schedule a demo.