CUTX’s 24/7 AI-Powered Support Feels Human

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By Eltropy

Credit Union of Texas (CUTX) sought a strategic partner that could keep pace with its vision and deliver real impact for its member-owners. In a market flooded with slow, siloed, clunky, and “doing-just-bare-minimum” solutions, Eltropy was the only one that stood out. While others pitched timelines and limitations, Eltropy delivered fast AI-powered innovation, integrating seamlessly with CUTX’s vision from day one.

With Eltropy AI, CUTX automated twice the volume of routine inquiries than what their previous vendors could achieve and empowered their staff to focus on what truly matters. Read the full story to explore how CUTX gained a strategic edge with a partnership built on speed, flexibility, and relentless support.

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Eltropy

Eltropy is the leading digital conversations platform for community financial institutions (CFIs). Its AI-driven communication tools empower CFIs to communicate, automate, improve operations and engagement, and increase productivity across the institution – all while maintaining the highest standards of security and compliance. Using Eltropy's platform, CFIs can connect with their consumers anytime, anywhere via text, video, secure chat, co-browsing, screen sharing, and chatbot technology – all integrated into a single platform.

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