Beyond the Horizon: Your 2026 strategic roadmap for credit union excellence

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By Eltropy

Featured Speakers: Caroline Vahrenkamp, Director of Advisory Services at Filene Research Institute; and Richard Steinhart, Chief Revenue Officer at Eltropy

As 2025 comes to a close, credit union leaders face a rapidly changing financial landscape. From evolving member expectations and technological disruption to talent retention and regulatory uncertainty, the path forward requires deliberate, strategic choices.

This isn’t just a recap; it’s a strategic planning session. We’ll provide a framework for navigating these challenges, focusing on how to achieve excellence through strategic differentiation, collaboration, and consistency. Discover how forward-thinking credit unions are turning risks into opportunities by investing in operational effectiveness, member-centricity, and technological innovation.

All registrants will receive a complimentary copy of the full report and a link to the webinar recording to support their 2026 strategic planning.

Key takeaways include:

  • Understand the Top 10 Issues: Gain a clear understanding of the most critical strategic challenges facing credit unions today, including workplace transformation, technology adoption, and payment evolution.
  • Leverage Technology for Growth: Learn how strategic technology investments, like AI, can drive member growth, improve operational effectiveness, and create a competitive advantage.
  • Enhance Member & Employee Value: Discover how to use technology to eliminate mundane tasks, allowing staff to focus on high-value member interactions and create a more engaging work experience.
  • Plan for 2026: Walk away with actionable insights and decision points to build your 2026 strategic roadmap, ensuring your credit union is positioned for sustainable growth and long-term success.

Connect with Eltropy to learn more.

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Eltropy

Eltropy is the leading digital conversations platform for community financial institutions (CFIs). Its AI-driven communication tools empower CFIs to communicate, automate, improve operations and engagement, and increase productivity across the institution – all while maintaining the highest standards of security and compliance. Using Eltropy's platform, CFIs can connect with their consumers anytime, anywhere via text, video, secure chat, co-browsing, screen sharing, and chatbot technology – all integrated into a single platform.

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