CUNA is now America’s Credit Unions. A stronger voice to advance the credit union industry.
Illuma Shield, the flagship product at Illuma, is a real-time voice authentication and fraud prevention service for credit union call centers. Illuma Shield passively analyzes a member's voice over natural conversation, replacing traditional and intrusive authentication processes like knowledge based authentication, or KBA (i.e., mother’s maiden name, social security number, last transactions, etc.). Voice authentication results in higher authentication accuracy in a fraction of the time.
Why we like this solution:
Talk to one of our CUNA Strategic Services alliance managers to learn more about these products and services. We’ll help you identify and evaluate the best solution for your credit union, and you’ll get access to our exclusive negotiated pricing.