Many members will still call or visit the branch for loan management support. Constant created Live Agent to empower front line reps in the call center or branch to guide members through the same experience that members who self-serve receive. This ensures that credit union policies are applied consistently across channels, speeds up response time and reduces subjective and manual errors.
Learn more about Constant’s solutions.
Talk to one of our CUNA Strategic Services alliance managers to learn more about these products and services. We’ll help you identify and evaluate the best solution for your credit union, and you’ll get access to our exclusive negotiated pricing.