GROWING CREDIT UNION LOANS
Reimagining the loan servicing experience.
Constant has evolved the loan servicing experience from manual to digital self-service, reshaping the operations landscape and helping credit unions grow through meaningful interactions with their members.
Discover the only solution that fully automates all loan servicing tasks out of the box - so account holders can self-serve in digital banking – and credit unions can drive income and retention.

HOW DEBBIE DRIVES MEMBERSHIP
Rewarding smart financial behaviors, connecting Gen Z with credit unions.
CONSTANT SOLUTION
Fully automated loan servicing.
Income Builder
Modern Loan Servicing (MLS)
MLS is a fully tailored, white-labeled SaaS platform that automates loan servicing efforts based on a credit union’s specific policies, eligibility rules, and configurations. With more than 25 automated workflows, including due date changes, payoff quotes, payment skips, and even short-term disaster relief plans, credit unions can deploy new features or change policies and rules with no code changes.
MLS supports personal, auto, and recreational loans as well as HELOCs, mortgages, and credit cards.
Live Agent
With Live Agent, front line employees in the call center or branch can guide members through the same experience that members who self-serve receive, ensuring credit union policies are applied consistently across channels, speeding up response times, and reducing errors.
PROVEN SOLUTIONS
Constant in action
THE RIGHT SOLUTION FOR YOUR CREDIT UNION
Drive new revenue in loan operations.
Constant thinks about loan operations differently. By moving resolution efforts online, Constant converts servicing requests, like a payoff quote on letterhead, into an origination opportunity – improving member service and driving new revenue. In addition, credit unions can benefit from:
- Targeted, automated offers members will act on
- Increased non-interested income
- Empowered frontline employees