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Learn How UnitedOne Credit Union Handled Increased Call Volume With AI & Achieved Over 50% Automation

August 24, 2023

A free webinar brought to you by CUNA Strategic Services and

Watch this insightful webinar as we dive into the inspiring success story of UnitedOne Credit Union and their transformative journey in harnessing the power of AI to redefine their member experiences. Discover how UnitedOne achieved over 50% automation and drove exceptional member satisfaction.

Key takeaways:

  • Understand the transformative impact of AI on the banking industry and how it empowers member engagement
  • Hear how UnitedOne successfully implemented AI to elevate member experiences to new heights
  • Gain insights into the strategies employed by UnitedOne to redefine member engagement and satisfaction
  • Discover the tangible benefits and outcomes achieved through UnitedOne's AI-driven approach

Featured Speakers:

  • Dawn Grohskopf, Director of Branch Operations, UnitedOne Credit Union
  • Srinivas Njay, Founder & CEO,
  • Mike Kowal, VP of Customer Success,

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About is a market-leading provider of Intelligent Self-Service for credit unions. interface’s Artificial Intelligence acts as a “personal bank teller” to help members 24/7 through every step of their journey from being a prospect to achieving financial wellness. currently powers several credit unions across North America, has enabled millions of dollars in savings for its CU customers, and is one of the fastest-growing credit union providers, growing at over 1500% just in the last year.