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Learn How Prospera CU Is Leveraging AI to Achieve Over 50% Call Automation and Elevate Member Experiences

January 25, 2024

A free webinar brought to you by CUNA Strategic Services and

Featured Speaker: Todd Thiel, Chief Digital and Technology Officer at Prospera Credit Union

Watch this captivating session, where we unravel the success story of Prospera Credit Union and their pioneering strides in leveraging AI to reshape member experiences.

With Todd Thiel, chief digital and technology officer at Prospera Credit Union, spearheading the discussion, attendees are in for a treat of knowledge and inspiration.

Key takeaways:

  • Delve deep into the disruptive potential of AI in the banking space and its significance in enhancing member relations
  • Get an exclusive behind-the-scenes look at how Prospera Credit Union championed AI integration, setting new benchmarks in member experience
  • Witness firsthand the measurable advantages and results driven by Prospera's commitment to an AI-centric approach

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About is a market-leading provider of Intelligent Self-Service for credit unions. interface’s Artificial Intelligence acts as a “personal bank teller” to help members 24/7 through every step of their journey from being a prospect to achieving financial wellness. currently powers several credit unions across North America, has enabled millions of dollars in savings for its CU customers, and is one of the fastest-growing credit union providers, growing at over 1500% just in the last year.