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Low Delinquency Rate with the Power of Text Messaging

By Eltropy
January 10, 2022

Read how APL FCU sent members automated text reminders at key junctures, including the 60-day delinquency mark, to decrease their delinquency rates by 20% within the first month of implementation.

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About Eltropy

Eltropy enables credit unions to communicate with members over text message in a secure and TCPA-compliant way. Using Eltropy’s platform, lending, collections, sales, marketing, service, risk management, internal communications and other teams at credit unions can leverage text messaging to boost member engagement and enhance the member experience. Eltropy also integrates with IT systems, such as Symitar and Corelation, and provides member engagement insights.