Interview With Jenny Neubeck, Director, Remote Services of Affinity Plus FCU
With branches closed and call volume at an all-time high, learn how one credit union soft launched a digital communication solution to connect with their members.
Eltropy enables credit unions to communicate with members over text message in a secure and TCPA-compliant way. Using Eltropy’s platform, lending, collections, sales, marketing, service, risk management, internal communications and other teams at credit unions can leverage text messaging to boost member engagement and enhance the member experience. Eltropy also integrates with IT systems, such as Symitar and Corelation, and provides member engagement insights.