CUNA is now America’s Credit Unions. A stronger voice to advance the credit union industry.
Eltropy’s Intelligence Virtual Agent (IVA) is a managed, omnichannel conversational AI automating frontline service across chat, and voice.
Eltropy IVA frees up a credit union’s human agents to handle complex and unique issues that build relationships with members.
With Eltropy IVA and human agents, credit unions can provide better service to members at a lower cost.
Why we like this solution:
Deflect and resolve high-volume/low-value calls to eliminate wait times