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Full-Service Video Banking—Delivering Human-Assisted Banking Solutions

Who is POPi/o?

POPi/o is the world’s premier provider of video banking solutions that enable easy, convenient, and efficient human interaction. With the POPi/o solution, credit unions are able to deploy mobile, in-branch, and online video banking channels, giving their members the ability to complete complex transactions from anywhere. By connecting credit unions directly to their members via secure video, POPi/o enables interactions that are engaging and profitable.

POPi/o’s mission is to facilitate human interaction in the world of digital banking. Full-service video banking not only allows credit unions to expand their service footprint, ending the inconvenient need for members to visit a branch, but also offers a way to preserve the human touch in the digital world. 

How a strategic alliance with POPi/o benefits credit unions

Understanding your members’ needs and offering them convenience is paramount for credit unions. Static web pages, generic videos, lengthy phone calls and impersonal digital experiences leave much to be desired in today’s shifting market. Personalized video conversations, coupled with virtual collaboration, enable your banking experts to leverage what makes you special, separating you from your competition. 

Why choose POPi/o

More people than ever before are doing all their banking online. Yet many financial institutions only offer their members self-service platforms and chatbots for problem resolution. These channels make it very difficult for members to complete tasks on their own. That’s why POPi/o offers the ideal solution. By enabling credit unions to take their complex, in-branch transactions out into the world, POPi/o allows your product experts to safely and efficiently service members in the digital landscape. POPi/o’s solution provides a comprehensive list of features, including E-sign, document sharing, video check deposit, identity verification, and more—giving you the tools to process loans, assist members with opening accounts, and take care of anything else your members need. 

Connect with POPi/o

Talk to one of our CUNA Strategic Services alliance managers to learn more about POPi/o. We’ll help you identify and evaluate the best solution for your credit union. 

POPi/o has exclusive pricing and solutions reserved for CUNA Strategic Services and the credit unions and leagues we work with.