By ADVANTAGE
Great Erie Federal Credit Union faced a major core decision at a time when its existing technology was limiting access to products, integrations, and digital capabilities that leadership and members increasingly wanted. Rather than simply follow the path recommended by its incumbent vendor, the $152 million credit union used the transition as an opportunity to evaluate the broader marketplace and take a more strategic look at its technology environment, vendor relationships, and long-term needs.
Working with ADVANTAGE, Great Erie expanded the engagement across five contract areas: core, digital, card processing, PIN network, and card brand. The result was more than $2.33 million in documented savings and benefits, along with expanded member capabilities, stronger vendor alignment, and a better foundation for future growth. The case study also highlights the value of outside expertise, market benchmarking, and specialized negotiation support when making technology decisions that can affect a credit union for years.
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