Credit Unions’ Top Challenges: Strategies for Enhancing Service, Efficiency, and Growth

A free webinar brought to you by CUNA Strategic Services and ADVANTAGE

Featured Speakers: Barb Lowman, President, CSS; and Kelly Flynn, National Sales Director, ADVANTAGE

Is your credit union’s technology and vendor strategy setting you up for long-term success? With rapidly evolving technology, rising member expectations, and increasing competition, credit unions must regularly assess whether their vendor partnerships and core systems support growth and efficiency. But with vendor contracts often spanning five to ten years, a single contract negotiation can have lasting financial and operational consequences – making it critical to get it right.

In this webinar, Barb Lowman, President of CUNA Strategic Services, visits with the experts at ADVANTAGE to discuss the biggest challenges credit unions face when evaluating vendors, negotiating contracts, and implementing technology solutions. You’ll hear insights based on experience working with credit unions across the country – what works, what doesn’t, and how to navigate strategic decisions when managing vendor relationships.

Key takeaways include:

• A smarter approach to vendor and technology evaluations – identify gaps, assess solutions, and align with growth strategies.
• Insights from real credit union challenges – learn about common pain points, where additional expertise was needed, and how they improved outcomes.
• How expert guidance can uncover cost-saving opportunities and provide other strategic advantages.
• Ways to improve internal processes and empower staff with the right tools and resources.