By Kenneth Lowy, Director, Sales & Strategic Alliances, NewtekOne
In today’s rapidly evolving financial landscape, credit unions are expected to offer fast, flexible, and fully digital business lending solutions to their members, all while maintaining the personalized service and trust on which their members rely. With an estimated 11 million of America’s 32 million small- and medium-sized businesses (SMBs) holding credit-union memberships, the opportunity for growth and member engagement has never been greater. However, delivering business loans, especially SBA and commercial loans, requires a sophisticated infrastructure that many credit unions simply do not possess in-house.
Attempting to develop complex lending operations internally often leads to challenges including increased operational costs, regulatory complexities, difficulty recruiting skilled staff, and the constant need to keep pace with fintech-driven innovation. The question for many credit unions is no longer if they need to modernize their business lending process and offerings, but how to do so without draining financial and operational resources or compromising member service. As noted in the Credit Union Times, “Digital transformation is not a luxury – it’s a survival strategy for credit unions looking to stay relevant and grow."¹ That said, the solution that has emerged is the decision of many credit unions to outsource their business lending operations.
This is where NewtekOne, Inc. can help!
NewtekOne can provide any credit union with a fully managed, comprehensive business lending operations infrastructure from start to finish. With more than $10 billion in funded loans and over 25 years as a publicly traded company (NASDAQ: NEWT), NewtekOne has the industry experience and infrastructure to become an extension of any credit union’s business lending team. It offers a turnkey, comprehensive loan origination and servicing platform covering the entire lending lifecycle, customized to meet the credit union’s specific needs.
The result? Credit unions can offer a full suite of business loan products, including SBA 7(a) and 504 loans, commercial real estate loans, working capital and term loans, equipment financing, and business lines of credit without having to build or manage a complex lending department. These are exactly the types of lending solutions that members demand but credit unions often struggle to offer due to the high cost of infrastructure, specialized compliance requirements, and training complexities.
Choosing NewtekOne to handle all your business lending operations provides deep value to credit unions, enabling them to elevate their service while managing risk and costs. And because NewtekOne’s team operates seamlessly behind the scenes, either white-labeled or co-branded, the credit union’s identity and member relationships remain intact. From origination to servicing, NewtekOne manages the entire lending process, including marketing, underwriting, compliance, and loan packaging while the credit union stays focused on delivering an exceptional member experience.
Outsourcing business lending to NewtekOne offers a clear strategic advantage. It is not about giving something up, but rather gaining the power to grow, gain more capacity, more member satisfaction, and more strategic focus. Whether you are launching your first business lending program or looking to scale an existing one, NewtekOne offers the tools, talent, and technology to make that happen.
Let NewtekOne be the business lending engine behind your next phase of growth.
Connect with NewtekOne to discover how your credit union can deliver better business loans, deepen member relationships, and unlock smarter growth.
1Credit Union Times, “Digital Disruption: Credit Unions Must Adapt or Fall Behind” (March 2023)