Pioneer FCU: Successful Video Banking Adoption Begins with People
December 10, 2019
The most important aspect of Pioneer’s POPi/o video integration wasn’t the actual technology, it was the people that made it happen. Members wanted more convenience without sacrificing personalized service, and with POPi/o, that’s what they got.
Read the case study to learn:
- How military and out of state members benefit from video banking
- Why personalized service thrives with video banking
- What video banking users have to say about the technology
POPi/o is the world’s premier provider of video banking solutions that enable human interactions that are easy, convenient and efficient. POPi/o helps innovative credit unions build virtual branches that are sales focused and service oriented. POPi/o’s software assists credit unions in connecting with their members and enables highly engaging video interactions.
Virtual branches address the same needs as a physical branch. A critical and essential aspect of POPi/o’s video banking solution is the distinct ability to connect members with product-knowledge experts to serve the community whenever and wherever they have financial needs.