Pioneer FCU: Successful Video Banking Adoption Begins with People
December 10, 2019
Introducing new technology isn’t easy. Members, employees and leadership all require persuasion. And being among the first to bring new technology to market brings even more challenges. But the most important aspect of Pioneer’s POPi/o Video integration wasn’t the actual technology. Instead, it was the human side of the equation that made the difference.
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POPi/o is the world’s premier provider of video banking solutions that enable human interactions that are easy, convenient and efficient. POPi/o helps innovative credit unions build virtual branches that are sales focused and service oriented. POPi/o’s software assists credit unions in connecting with their members and enables highly engaging video interactions.
Virtual branches address the same needs as a physical branch. A critical and essential aspect of POPi/o’s video banking solution is the distinct ability to connect members with product-knowledge experts to serve the community whenever and wherever they have financial needs.