Illuma Shield: Frictionless Voice Authentication
June 8, 2020
This short deck will help you learn more about Illuma Shield, the real-time voice authentication and fraud prevention solution from Illuma.
Illuma, a Credit Union Service Organization (CUSO), specializes in voice authentication software for call centers. Illuma Shield, their core product, is an easy-to-deploy solution that uses advanced voice recognition technology to replace traditional knowledge-based authentication practices. The net result is enhanced security against fraudsters, elevated member experience and improved operational efficiency for credit unions and their call centers. Illuma Shield has been purposefully built to minimize upfront costs and ongoing maintenance efforts, while also maintaining privacy and security of sensitive member information.