Educators Credit Union Pivots from Branches to Digital
October 28, 2020
If there’s a business buzzword for 2020, it’s “pivot”. Educators Credit Union had just launched POPi/o’s full-service video banking in their first branch when the COVID-19 pandemic began to shut down branch lobbies.
In this case study, you’ll learn:
- How video banking can maintain steady business in turbulent times
- Why adaptability is key to financial institutions in today’s market
- What changes from the pandemic are likely to be permanent
POPi/o is the world’s premier provider of video banking solutions that enable human interactions that are easy, convenient and efficient. POPi/o helps innovative credit unions build virtual branches that are sales focused and service oriented. POPi/o’s software assists credit unions in connecting with their members and enables highly engaging video interactions.
Virtual branches address the same needs as a physical branch. A critical and essential aspect of POPi/o’s video banking solution is the distinct ability to connect members with product-knowledge experts to serve the community whenever and wherever they have financial needs.