The Economics of a Virtual Branch Revealed
What is a virtual branch? Should your credit union start to build one? Credit unions across the country have been building virtual branches to increase member convenience and improve physical branch efficiencies.
This recorded webinar will explain the strategic and economic drivers behind building a virtual branch and discuss:
- Comparing physical and virtual branches
- Cost efficiencies of video-enabled branch services
- How a virtual branch augments your physical branch network
Originally recorded on November 19, 2020.