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Educators Credit Union Pivots from Branches to Digital

By POPi/o
October 28, 2020

If there’s a business buzzword for 2020, it’s “pivot”. Educators Credit Union had just launched POPi/o’s full-service video banking in their first branch when the COVID-19 pandemic began to shut down branch lobbies.

In this case study, you’ll learn:

  • How video banking can maintain steady business in turbulent times
  • Why adaptability is key to financial institutions in today’s market
  • What changes from the pandemic are likely to be permanent 

About POPi/o

POPi/o is the world’s premier provider of video banking solutions that enable human interactions that are easy, convenient and efficient. POPi/o helps innovative credit unions build virtual branches that are sales focused and service oriented. POPi/o’s software assists credit unions in connecting with their members and enables highly engaging video interactions.

Virtual branches address the same needs as a physical branch. A critical and essential aspect of POPi/o’s video banking solution is the distinct ability to connect members with product-knowledge experts to serve the community whenever and wherever they have financial needs.