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Digital Humanity - Human Connection in the World of Virtual Banking

By POPi/o
August 26, 2021

To understand how technology has changed banking, it’s important to realize that the game changers haven’t been new channels, products, or services per se. Instead, it’s the experience those innovations produced that permanently elevated customer experience standards while meeting immediate and pressing needs.

Read this case study to learn:

  • How the pandemic affected future branches
  • How you can drive loyalty and positive customer experiences with video banking
  • What FI’s that have implemented video banking have to say

About POPi/o

POPi/o is the world’s premier provider of video banking solutions that enable human interactions that are easy, convenient and efficient. POPi/o helps innovative credit unions build virtual branches that are sales focused and service oriented. POPi/o’s software assists credit unions in connecting with their members and enables highly engaging video interactions.

Virtual branches address the same needs as a physical branch. A critical and essential aspect of POPi/o’s video banking solution is the distinct ability to connect members with product-knowledge experts to serve the community whenever and wherever they have financial needs.