By Eltropy
Featured Speaker: Michael Pupil, Account Executive, Eltropy
Your collectors are busy. Your members aren’t picking up. There’s a better way.
Delinquency rates are climbing, your team is stretched thin, and members avoid collection calls like it’s their part-time job. In this on-demand webinar, we break down exactly why phone-first collections are broken and what credit unions are doing instead. From AI-driven text outreach to embedded payments and automated journeys, we’ll show you exactly how Eltropy is helping credit unions recover more, with less effort, less friction, and zero awkward phone tag.
Key takeaways include:
Why Phone-First Collections Are Broken: Discover the data behind why members prefer digital-first resolution paths and what that means for your collections strategy.
Collections 2.0 in Action: See how AI-driven text outreach, embedded payment links, and automated collection journeys speed up recovery and drive higher repayment rates, all while helping your team work more efficiently.
Agentic AI Voice - The New Front Line: Meet the AI Voice Agents purpose-built to handle routine collection conversations, freeing your human collectors for the complex, high-empathy interactions.
Safe AI - Deploying AI You Can Stand Behind: Learn how Eltropy’s SafeAI framework keeps every AI action logged, auditable, and compliant by design, so your team always knows what the AI did, why, and with what data.
Real Results, Real Impact: Hear directly from credit unions using Collections 2.0 to connect with members faster, recover more, and learn about the impact on their recovery strategies and outcomes.
Connect with Eltropy to learn more.