Operations Providers

Every credit union looks for opportunities to gain efficiencies and improve the day-to-day operations. CUNA Strategic Services' providers work to save you money, improve your productivity and enhance member service.

 

CU People

A leading provider of human resource outsourcing solutions to financial institutions, CU People provides the payroll administration services you need to realize greater efficiencies. For 13 years, CU People has provided comprehensive administrative support including payroll processing to credit unions.

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Passageways

Passageways is the leading provider of portal solutions in the financial services industry. Based out of Purdue University's research park in West Lafayette, Ind., Passageways delivers innovative solutions to streamline business processes, improve collaboration and increase enterprise communication. Passageways creates web-based portals for boards, employees, vendor management, strategic planning, lobby management, learning management and communities.

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Informa Research Services

Informa Research Services is the premier provider of competitive intelligence and mystery shopping services to the financial services industry. By gathering accurate and timely competitive information, Informa can help your credit union make the right pricing decisions to meet business objectives. The company has designed mystery shopper programs to address sales and service, compliance, fair treatment, member satisfaction, retention and competitive performance issues.

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OfficeMax

OfficeMax is a leader in both business-to-business office products solutions and retail office products. OfficeMax customers are served through direct sales, catalogs, e-commerce and more than 1,000 stores. Our alliance began with Boise Office Solutions in December 2002. One year later, in December 2003, Boise acquired OfficeMax and the relationship moved forward under the OfficeMax name.

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Diebold

Diebold is the leading provider of ATMs in the U.S. and a leading global supplier of self-service systems. In addition to manufacturing state-of-the-art equipment, Diebold addresses multiple credit union needs through comprehensive service solutions surrounding ATM services, security services, deposit automation and branch transformation. Working with Diebold, the original ATM innovator, CUNA Strategic Services has created integrated equipment and service solutions enabling credit unions to securely automate personalized attention to each and every member. Our strategic alliance with Diebold began in 1984.

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Agility Recovery

Agility is a premiere provider of business recovery and continuity services, headquartered in Charlotte, North Carolina, with distribution centers in Atlanta, Georgia and Mississauga, Ontario. Agility provides comprehensive, packaged recovery solutions, consulting services and testing options to businesses across the United States and Canada. Our alliance with Agility began in March 2006.

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Ongoing Operations

Ongoing Operations is a leading provider of business continuity and disaster recovery solutions for credit unions nationwide. Using the CU Recover software platform, Ongoing’s team of certified business continuity planners help you develop, test and enhance your business continuity program. The company helps you make business continuity an organization-wide initiative that brings people, processes, and technologies together.

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LSC

LSC is a provider of prepaid gift cards, travel cards, family cards, and reloadable general purpose cards. A subsidiary of the Illinois Credit Union League, the credit union service organization serves credit unions in all 50 states.

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Digital Insight

Digital Insight helps credit unions grow by offering innovative online and mobile banking solutions that make it easier for members and businesses to manage their money. Digital Insight, headquartered in Menlo Park, Calif., provides an integrated digital banking platform for 11 million users that is widely recognized as one of the best in the market.

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John M. Floyd & Associates

A leader in the development of income enhancement and expense reduction programs, JMFA has the strategies credit unions rely on to improve their performance in today’s challenging environment. We began our alliance with JMFA in 2003.

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Verafin

Verafin is the North American leader in BSA/AML compliance and fraud-detection software. Its behavior-based software helps credit unions protect against fraud and comply with the Bank Secrecy Act, the USA PATRIOT Act, and FACTA Red Flag regulations. Verafin's software supports a consolidated approach to fraud and AML (FRAML) through a single, easy-to-use solution. That's why 750 financial institutions, operating on more than 60 core processing systems, choose Verafin's solution to stay a step ahead of financial criminals, regulations, and examiners.

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Harland Clarke

Building on an outstanding legacy of share draft/check printing services, Harland Clarke offers integrated solutions to help credit unions enhance relationships with members. From analytical tools to direct marketing services, Harland Clarke helps your credit union shine at multiple touch points.

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3SI Security Systems


3SI Security Systems is the world leader in asset protection systems designed to recover stolen cash, apprehend criminals, and deter crime. Hidden where cash is stored, 3SI products protect over 40,000 locations worldwide.  Our alliance with 3SI began in 1988.

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