Products and Services Offered Through This Provider

JMFA OVERDRAFT PRIVILEGE^®, JMFA ODP Compliance and Performance Review^SM, JMFA Contract Optimizer and Earnings Enhancement Programs

Who is John M. Floyd & Associates?

JMFA, headquartered in Baytown, Texas, is a leader in profitability and performance improvement consulting, helping credit unions add to their non-interest bottom line. We began our alliance with JMFA in 2003.

How do credit unions benefit from this strategic alliance?

• Credit unions save 10% off retail through the CUNA Strategic Services program*
• Improve non-interest income while helping members avoid the negative consequences of overdrawn accounts
• 100% compliance guarantee for state and federal regulations
• 100% software compatibility that automates overdraft privilege management
• Onsite, expert training and follow-up
• Complete analysis and recommendations

Why this provider over another?

JMFA is a pioneer of automated overdraft privilege programs with over 30 years of experience, and continues to be an acknowledged authority in the industry. JMFA provides recommendations for disclosure, notification, accountholder education materials and procedural changes that have been reviewed by state and federal examiners without criticism or negative remarks for more than 15 years. JMFA offers a superior product and best in class service.

Ready to get started?

• For more information, call JMFA at 800-809-2307. For information about the alliance between JMFA and CUNA Strategic Services contact Rick Govek, CSS alliance manager, at 800-356-9655, ext. 4189, or rgovek@cuna.com. 

More Information about JMFA Products and Solutions

JMFA OVERDRAFT PRIVILEGE^®
Boost fee income along with member satisfaction, without increasing service charge fees. The typical program results are an average of 50-300% increase in non-interest income.

• Demand deposit analysis
• System, technology and operations review
• Competitive-analysis reporting
• Complete product design
• Formal presentation of comprehensive recommendations
• Integration with your data processing system
• Easy-to-use Privilege Manager CRM^® software
• Disclosure and account holder education support
• Extensive on-site training
• Program monitoring and follow-up

JMFA's free comprehensive analysis will give you an assessment of the costs/benefits of implementing the JMFA OVERDRAFT PRIVILEGE^® program. 

Use the Overdraft Privilege analysis tool.

JMFA ODP Compliance and Performance Review ^SM
This service ensures your current overdraft program is 100% compliant by evaluating your risk policies, personnel, technology and program performance.

JMFA Contract Optimizer
Contract renegotiations can mean big savings. Our analysis is free. The result: a 98% success rate. Through a free analysis of the terms and costs of your current contracts, JMFA can help you improve your credit union’s bottom line without reducing services or increasing fees.

When credit unions negotiate their own contracts, they frequently make the mistake of using an existing agreement as a benchmark. This usually results in minimal savings and less than optimal service. JMFA Contract Optimizer provides a free, expert analysis your current contracts to discover areas of savings and improved service that you might overlook. This free analysis alone represents a savings of $1,500 to $2,500 over competing contract consultant fees.

Upon your approval, JMFA will issue a request for proposal and then negotiate in good faith to get you the best deal, period. In many cases this can be with your current provider. By managing the RFP process, JMFA saves your staff time and provides an unbiased recommendation for you to consider. The service is contingency based, so JMFA gets paid only when you save money. We can work with your vendors to negotiate better terms on the products and services you use every day, including:

• Telecommunications
• Core data processing (service bureaus only)
• ATM/debit card processing
• Credit cards
• Check vendors
• Internet banking
• Image/item processing
• Payroll services
• And much more

Request a free Contract Optimizer review.

Earnings Enhancement Programs

Non-Interest Income Enhancement
A systems review, creation of new products, and implementation of the right design for maximizing your institution’s income.

• Needs assessment
• New fee income programs
• Product profitability
• Value pricing
• New product set-up and action plan
• Account holder relationship building strategies
• Product linking and integration

Process Improvement
Proven techniques for effective workflow analysis and design that increase productivity without sacrificing service.

• Complete workflow analysis
• Operational enhancements for consolidations and mergers
• Improved technology utilization as well as systems and procedures
• "Best practices" implementation
• Improved systems and procedures
• Analysis of outsourcing alternatives
• Revenue-potential planning programs
• Centralized operations and lending programs
• Expense-control programs
• Staffing studies and salary administration programs

Sales and Service
JMFA offers a variety of tools and techniques that maximize your product and service delivery system for increased business from your existing account holders.

• Needs assessment/market analysis
• Call center services
• Incentive programs
• Sales, cross-selling and product training
• Success monitoring systems

JMFA Account Acquisition^SM
An account generation program that increases branch traffic and establishes new relationships to provide more cross-selling opportunities and increase fee income.

• Targeted market analysis
• Strategic incentive plan
• Cost-efficient promotional plan
• Word-of-mouth referral program
• Direct mail campaign
• Institution signage
• Success monitoring system

*The 10% credit union discount does not apply to the JMFA Account Acquisition program.