Products and Services Offered Through This Provider

Share Draft/Check Printing Services, Business Checks and Forms, Direct Marketing, Statements, Email Marketing, Analytical Services, and Member Identity Protection

Who is Harland Clarke?

Harland Clarke was formed in 2007 when Clarke American Corporation joined with the John H. Harland Company. Together the companies have more than 200 years of combined experience, offering direct marketing services, member identity protection, check delivery and anti-fraud products, contact center services, and share draft/check printing. Headquartered in San Antonio, Texas, Harland Clarke has been a CUNA Strategic Services provider since 2002.

How do credit unions benefit from this strategic alliance?

Building on its outstanding legacy of share draft/check printing services, Harland Clarke offers integrated solutions to help credit unions enhance relationships with members. From member identity protection to analytical tools and direct marketing services, Harland Clarke helps your credit union shine at multiple touch points.

Why this provider over another?

The company offers unique promotional tools, from messaging in the checkbox itself, to monthly statements, to on-demand, customizable marketing campaigns. In share draft/check printing services, Harland Clarke dwarfs the competition, each year producing billions of checks accurately, securely, and with complete adherence to compliance standards. With an impressive 99.95% rate of accuracy, Harland Clarke  reflects the quality image of your credit union with each service request and member delivery.

Ready to get started?

  • Contact Tom Lybeck, CUNA Strategic Services alliance manager, at 800-356-9655, ext. 4109, or email tlybeck@cuna.com.

More Information About Harland Clarke Products and Solutions

Share Draft/Check Printing Services

  • Quik-Check – Serve your members better and free up staff time with Harland Clarke’s 24-hour, seven-day automated voice response system for no-change check reorders.
  • Performance GuaranteeSM – Guarantee 100% member satisfaction by letting your members call Harland Clarke directly to quickly resolve problems.
  • ExpertMailSM – Avoid the problems and expense of dealing with undeliverable check orders.
  • Compare&Switch®– Promote your checking program and make it easy for members to make the switch.
  • Finishing Touches™ – Add value for your members, personality to your program and revenue for your credit union with check personalization services.
  • Smarter Starter™ – Leverage this smart way to open new accounts with personalized checks and more.
  • CheckProtect – Effective October 1, 2011, Harland Clarke provides credit unions with a deep discount when they elect to have the default shipping method be CheckProtect, a faster, secure and trackable delivery service for checks. Learn more.

Business Checks and Forms

Harland Clarke Business Solutions works on behalf of credit unions by providing members with a one-step process for ordering business checks and forms. HBS provides 100% guaranteed compatible checks and forms for premiere accounting software packages, including Quicken, QuickBooks, Microsoft Money, Peachtree, DacEasy, and Best to name a few. Ordering from Harland Clarke is easy — orders can be placed by either credit union representatives or directly by members by phone using one centralized location.
With Harland Clarke Business Solutions you can expect:

  • The fastest turnaround time — most orders ship within three business days
  • 100% satisfaction guaranteed
  • Guaranteed compatibility with all the leading accounting software
  • Competitive pricing
  • Custom coloring and logo options
  • Simplified ordering — just call toll free (877)ASK-4HBS.

Direct Marketing

Harland Clarke can create custom direct mail solutions based on the specific needs of your credit union, your brand and the goals you want to achieve. Or, you can choose from Harland Clarke’s collection of pre-developed campaigns that offer high-impact designs at a reduced cost and faster turnaround times. Harland Clarke specializes in direct mail campaigns that are professional, innovative and support your acquisition, growth and retention strategies.

Statements

Your member statements should do more than just detail transactions. Harland Clarke’s account statements turn ordinary informational pieces into effective marketing communications. Through both print and secure electronic statements, Harland Clarke delivers statements that support your brand and product initiatives, in addition to providing your accountholders with accurate and timely account information. Let your statements make a statement!

Email Marketing

SubscriberMail, a Harland Clarke company, provides an innovative technology platform for creating and managing your credit union’s email campaigns. SubscriberMail believes it’s not just “email” — it’s a complex set of strategies, processes and tactics that drive communication, buzz and results. Their user-friendly platform makes it easy to manage all facets of your email campaigns, and the SubscriberMail team can provide guidance for the ongoing development of your program. From list segmentation techniques to analyzing campaign performance, SubscriberMail offers the technology you need and expertise you can rely on.

Analytical Services

Harland Clarke has a full suite of proven analytical tools that helps credit unions leverage existing accountholder data to improve performance. The Stratics™ product suite provides predictive modeling intelligence that increases the effectiveness of your cross- and up-sell marketing efforts. By leveraging Harland Clarke’s industry database, as well as your accountholder information, Stratics can be used to define a relationship strategy for individual accountholders or specific market segments. Features include predictive modeling, targeting and segmentation, data mining, data enhancement and list services, and mystery shopping.

Member Identity Protection

Harland Clarke has helped financial institutions make smart decisions for more than 100 years, and they now offer a consumer identity protection solution to give your members peace of mind. Their solution helps you boost member confidence, build lasting relationships, increase retention, reduce costs, and generate additional fee income. While no one can completely prevent identity theft, you can provide your members with the right identity protection solutions. And if they do become victims, help is just a phone call away. Your members will receive support and recovery assistance from highly trained credit education specialists.  

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