Intuitive Solutions Meet Personalized Service: Shared Branching & Diebold Concierge Video Services

Date:October 3, 2013
Time:1:00 pm Central
(2:00 pm Eastern, 1:00 pm Central, 12:00 pm Mountain, 11:00 am Pacific)

A free webinar brought to you by CUNA Strategic Services and Diebold 

Convenience and personal service are more important than ever to credit union members. Shared branching provides members with access to the fourth largest branch network in the country and unprecedented convenience.

The CO-OP NextGen ATM℠ gives credit union members full access to their accounts and the ability to perform transactions that traditionally would have required waiting in a teller line. 

To offer additional accessibility and convenience, consider the advantages of offering Diebold Concierge Video ServicesTM. This solution saves time for the consumer and helps streamline credit union operations by migrating more transactions to the self-service channel.  During this webinar, we’ll discuss:

  • Increasing the velocity of transaction migration
  • Maximizing teller efficiency by promoting increased self-service utilization of the ATM
  • Extending the opportunity to deliver a "personal touch" outside of regular business hours


  • Dan Theriault, solutions portfolio manager, Diebold
  • Susan Steele, solutions portfolio executive, Diebold


If you have questions, please contact Tom Lybeck, CUNA Strategic Services Alliance Manager at 800-356-9655, ext. 4109.

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