How Video Banking is Transforming Member Engagement in the Digital Era

Date:July 18, 2017
Time:12:00 pm Central
(1:00 pm Eastern, 12:00 pm Central, 11:00 am Mountain, 10:00 am Pacific)

Attend a FREE webinar brought to you by CUNA Strategic Services and Vidyo.

Even if you are not able to attend the live event, feel free to register to receive a notification when the webinar recording is available.

For centuries, the foundation of banking has been built on the core value of building and nurturing personal, face-to-face relationships. Today, in the era of digital transformation where branch traffic is decreasing but always-on consumers expect to get a better service even outside of traditional working hours, video banking is the perfect means of creating a more human form of personalized service.

So it’s no surprise that 75% of credit unions are planning to offer video banking.

This webinar will detail this trend and present key research findings from a recent study of 282 bankers in 63 countries, including 88 credit union executives, conducted by Efma, CUNA Strategic Services and Vidyo.

Join us to hear about:

  • The drivers of the market shift towards video banking
  • The perception of financial services professionals towards this new channel
  • How to integrate video banking in your omnichannel strategy
  • Case studies of successful implementations
  • How to quickly get your first video banking service up and running


  • Lukas Dzuroska, Regional Manager, Efma
  • Cole Downing, Director of Sales, Financial Services, Vidyo

For more information, contact Brenda Halverson, CUNA Strategic Services Alliance Manager, at 800-356-9655, ext. 4110, or