Published on July 24, 2018
A case study from JMFA and CUNA Strategic Services
Knowing when it’s time to re-evaluate your products and services isn’t always obvious when leadership and staff become comfortable with legacy offerings, and long-held policies and procedures. But when it is determined there is a better way to provide helpful, valuable services for account holders, truly service-oriented institutions go all in to make the necessary changes.
For more information, contact JMFA at 800-809-2307 or Jenny Jackson, CUNA Strategic Services alliance manager, at 800-356-9655, ext. 4102 or email@example.com.