Published on September 1, 2008
Looking to maximize branch efficiencies and offer more personalized service to its members, Diebold worked with Star One Credit Union to develop a teller automation solution that reduces teller transaction times by 50 percent while providing quicker, more convenient service to its members. Diebold teller automation products frees tellers from counting cash and gives them more time to interact with members and build relationships. Members appreciate the shorter waits and faster, more accurate cash transactions. Management values the cost-savings, increased security and enhanced sales opportunities.