Document Library

White Papers and Case Studies

CUNA Strategic Services' providers are best-in-class companies that have done a great deal of product development and research. The products and services they offer are the result of years of hard work and interaction with customers just like you. Study these white papers and enjoy the case studies which detail the successes that credit unions are having with CUNA Strategic Services' provider solutions.

2012

• Diebold and PCI DSS: Implementing PCI DSS Requirements Helps Proactively Protect Customer Data Against Fraud- Published: February 1, 2012
• Americans with Disabilities Act (ADA) Accessibility Ruling FAQs- Published: February 1, 2012
• Battling Card Fraud Through Chip and PIN Technology- Published: February 1, 2012
• Insights into 2012: Credit Unions Balance Growth, Efficiency and Compliance- Published: January 24, 2012

2011

• What You Need to Know About the New FFIEC Guidance for 2012- Published: October 1, 2011
• FRAML for Dummies: A free Verafin e-book- Published: September 1, 2011
• Satisfying Members and the Bottom Line, One ATM Deposit at a Time- Published: August 12, 2011
• Case Study: Debt Management Plan Guides Credit Union Members To Debt-Free Future- Published: August 1, 2011
• The Compelling Case for Teller Capture: The Integral Role of High Quality Capture- Published: July 13, 2011
• Complex Money Laundering Schemes: Using Advanced Technology To Improve Your Detection Efforts- Published: May 1, 2011
• Currency Transaction Reporting for Dummies, A free Verafin e-book- Published: May 1, 2011
• Credit Union IT Department of the Future White Paper- Published: March 1, 2011

2010

• Mitigating IT Security Risks With Penetration Tests- Published: November 29, 2010
• Case Study: Finding Hope With a Phone Call- Published: September 30, 2010
• The Vendor Management Disconnect: Why CUs Are Unhappy With Their Vendor Management Program- Published: August 17, 2010
• Risk Mitigation Strategies to Create Opportunities for Lenders and Borrowers in Private Student Loan Markets- Published: May 1, 2010
• Case Study: The Bottom-Line Impact of Offering Online Financial Management- Published: March 1, 2010
• The Value of MICR for the Remote Check Depositor- Published: January 1, 2010

2009

• Outsourcing Under One Umbrella Enhances Efficiency, Reduces Cost- Published: August 1, 2009
• Public Service Credit Union Improves Cash Management with Diebold® 220 Express Cash Dispensers- Published: May 1, 2009

2008

• Teller Automation Improves Branch Efficiency and Customer Experience- Published: September 1, 2008