Operations

Every credit union looks for opportunities to gain efficiencies and improve the day-to-day operations. CUNA Strategic Services' providers have programs to save you money, improve your productivity and enhance member service.

Providers

Passageways

Passageways is the leading provider of portal solutions in the financial services industry. Based out of Purdue University's research park in West Lafayette, Ind., Passageways delivers innovative solutions to streamline business processes, improve collaboration and increase enterprise communication. Passageways creates web-based portals for boards, employees, vendor management, strategic planning, lobby management, learning management and communities.

More information  
 

 

Abound Resources

Founded in 1997, Abound Resources helps credit unions manage third-party relationships based upon the unique needs of each institution. The company provides a vendor risk assessment program that includes evaluation of due diligence materials and ongoing reviews. Abound Resources can help your credit union establish an end-to-end vendor management program that will meet regulatory compliance, help assess risk, and increase efficiencies.

► More information
 

 

Informa Research Services

Informa Research Services is the premier provider of competitive intelligence and mystery shopping services to the financial services industry. By gathering accurate and timely competitive information, Informa can help your credit union make the right pricing decisions to meet business objectives. The company has designed mystery shopper programs to address sales and service, compliance, fair treatment, member satisfaction, retention and competitive performance issues.

► More information

 

OfficeMax

OfficeMax, headquartered in Naperville, IL, is a leader in both business-to-business office products solutions and retail office products. OfficeMax customers are served by approximately 35,000 associates through direct sales, catalogs, e-commerce and more than 1,000 stores. Our alliance began with Boise Office Solutions in December 2002. One year later, in December 2003, Boise acquired OfficeMax and the relationship moved forward under the OfficeMax name.

► More information
 

   

Diebold

Diebold is the leading provider of ATMs in the U.S. and a leading global supplier of self-service systems. In addition to manufacturing state-of-the-art equipment, Diebold addresses multiple credit union needs through comprehensive service solutions surrounding ATM services, security services, deposit automation and branch transformation. Working with Diebold, the original ATM innovator, CUNA Strategic Services has created integrated equipment and service solutions enabling credit unions to securely automate personalized attention to each and every member. Our strategic alliance with Diebold began in 1984.

► More information
 

   

Intuit Financial Services

Intuit Financial Services is a leading provider of online banking services to credit unions in the U.S. Nearly nine million consumers and businesses, or nearly 10 percent of all online banking users in the United States, actively use Intuit Financial Services' solutions through its nearly 1,800 financial institution clients.

► More information
 

   

John M. Floyd & Associates

A leader in the development of income enhancement and expense reduction programs, JMFA has the strategies credit unions rely on to improve their performance in today’s challenging environment. We began our alliance with JMFA in 2003.

► More information
 

   

Verafin

Verafin is the North American leader in BSA/AML compliance and fraud-detection software. Its behavior-based software helps credit unions protect against fraud and comply with the Bank Secrecy Act, the USA PATRIOT Act, and FACTA Red Flag regulations. Verafin's software supports a consolidated approach to fraud and AML (FRAML) through a single, easy-to-use solution. That's why 750 financial institutions, operating on more than 60 core processing systems, choose Verafin's solution to stay a step ahead of financial criminals, regulations, and examiners.

► More information
 

   

Harland Clarke

Building on an outstanding legacy of share draft/check printing services, Harland Clarke offers integrated solutions to help credit unions enhance relationships with members. From analytical tools to direct marketing services, Harland Clarke helps your credit union shine at multiple touch points.

► More information
 

   

3SI Security Systems

3SI Security Systems, headquartered in Exton, PA is the world leader in cash protection systems designed to recover stolen cash, apprehend criminals and deter crime. As a leading innovator of smoke, dye and ink staining and tracking technologies to protect cash, 3SI protects more than 35,000 locations in North America. Their products hide where cash is stored; teller drawers, vaults, safes, ATM's and during ATM cash transport. Our alliance with 3SI began in 1988.

► More information
 

   

OneID

OneID is the next-generation digital identity service that conveniently and securely eliminates the need for multiple usernames and passwords. For members, OneID makes it easy to sign in to websites and make payments online.  For credit unions, OneID reduces the barriers, fraud and costs associated with authentication and financial transactions, while employing a high level of security.

More information