About Us

What is CUNA Strategic Services?

CUNA Strategic Services, Inc. (often referred to as CSS) provides credit unions with access to high quality products, services and technologies delivered with a competitive advantage made possible through volume pricing and strategic program development. CUNA Strategic Services is jointly owned by Credit Union National Association (CUNA) and the state credit union leagues. We promote and support the collaboration of leagues and CUNA to further the growth of credit unions.  

What does CUNA Strategic Services do for credit unions?

We begin by listening to credit unions in an effort to understand the business challenges they are facing. We then research all possible solutions, interacting with many product manufacturers and service providers to determine the type of program best suited to assist our nation’s credit unions. After an initial high-level screening of candidate companies, we undertake a rigorous due diligence process with a short list of possible partners. We gauge their suitability by measuring an exhaustive list of factors related to quality, financial soundness, integrity and cultural fit. Once an alliance partner is chosen, we work with them to create a compelling and unique offering that is competitively priced and designed to help credit unions compete effectively. We then promote that program to credit unions, educating them on the business challenge and the corresponding CUNA Strategic Services partner solution.

The CUNA Strategic Services alliance programs are designed to serve credit unions by:

  • Contributing to their bottom line through increased operational efficiency or revenue generation
  • Adding to their peace of mind as they effectively meet regulatory standards and address security concerns
  • Enhancing their relationships with services designed to grow and retain membership

Want to know more?

If you are interested in learning more about CUNA Strategic Services, please contact us. And if you are interested in becoming a CUNA Strategic Services provider, visit our Provider Center.